Refund policy

FINAL SALE / NON RETURN ELIGIBLE

All SALES ARE FINAL for as-is warranty vehicles. FINAL SALE purchases can NOT be returned or exchanged.

Custom Orders and Digital Products are FINAL SALE.

All DEAL purchases are not coupon eligible but are return eligible.
Each item is photographed to its very best to display accurate colors, measurements and patterns. Please beware that various computer/mobile devices have different color display profiles. Items with slight variances will not be considered defective, as each item may be unique in pattern/color.

We have a 3-day return policy, which means you have 3 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

To start a return, you can contact us at synquaespecials@gmail.com. Please note that returns will need to be sent to the following address: 1308 Northeast Blvd, Wilmington, DE 19802

As of June 1, 2022 customers are responsible for any return cost when shipping exchange or return items back to us.  

You can always contact us for any return question at synquaespecials@gmail.com.

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Exceptions / non-returnable items
Certain types of items cannot be returned, like as-is vehicle purchases, custom orders, service work orders. We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item.

Unfortunately, we cannot accept returns on sale items or gift cards.

Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.